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    How to Give and Receive Criticism

    How to Give and Receive Criticism
    We live in an age where the line between criticism and nastiness has blurred. I'm not sure how this happened or when it began, but there are signs of it everywhere, especially on the Internet and in the media. The Internet offers anonymity, distance, and the ability to say pretty much whatever we want about people. Nastiness masked as criticism is ...
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    10 Best and Worst Bosses: Which One Are You?

    We’ve all had bosses that we’ve either loved or hated. The boss who helped you get that promotion, or the one who clipped his toenails at his desk. Some help us advance our career, while others seem to hold us back. Different leadership styles can lead to different results for each employee. But certain styles seem to be good or ...
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    6 Sloppy Speech Habits to Avoid

    1. Non-words Filler words such as "um," "ah," "you know," "OK" or "like" tell the interviewer you're not prepared and make you sound like a Valley Girl (or Boy). A better strategy is to think before you speak, taking pauses and breaths when you lose your train of thought. Everybody utters an occasional "um," but don't let it start every sentence. ...
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    Don't Be Afraid to Ask About Differences

    Don't Be Afraid to Ask About Differences
    Diversity scares many people. They are too afraid to ask questions about differences, such as a person's culture or background. They may be worried about appearing nosy or patronizing, or are downright terrified of offending colleagues. Asking about differences is fine. In fact, it is an excellent way to learn about the diversity around you, to communicate respect for others and ...
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    Resolve Office Conflicts

    Resolve Office Conflicts
    When the going gets tough, your coworkers can be the first to get on your last nerve. Whether it's due to on-the-job pressures, stress at home, familiarity or just proximity, when you're feeling hot under the collar, it's often your coworkers who wind up feeling the heat - whether they actually deserve it or not. So the next time you're ready ...
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    Six Gadget Etiquette Dos and Don'ts for the Workplace

    Six Gadget Etiquette Dos and Don'ts for the Workplace
    You know gadget-related behavioral excesses have gotten out of hand when etiquette columnists tackle text messaging and PDAs. For example, here's an excerpt from the syndicated "Ask Thelma" etiquette column, written by Thelma Domenici: "The etiquette of technology doesn't deviate from etiquette standards we all know. Etiquette and manners are about thinking of others before ourselves and treating them with respect ...
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    Managing Unhealthy Conflicts at Work

    Managing Unhealthy Conflicts at Work
    Admit it… we all have someone in our work life that can grate on our nerves - sometimes a lot. It may be your boss, your subordinate or a peer. It might be an on-going annoyance or just at particular times. While, ideally, we’d like to change the situation, the reality is that any time we work with a group of ...
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    Office Netiquette: Instant Messaging

    Office Netiquette: Instant Messaging
    The use of instant messaging (IM) is on the rise in the workplace, and many experts believe that it will eventually replace email as a corporate communication tool. Instant messages, or IMs, allow coworkers to exchange information in real time. Yet IMs also present a way for employees to waste time on involved personal conversations. Also, IM technology tends to be ...
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    Successful Selling: Time Management

    Successful Selling: Time Management
    I was touched by an advertisement in the reward section of a newspaper that said “lost yesterday, somewhere between sunrise and sunset, two golden hours, each set with sixty diamond minutes. No reward offered, for they are gone forever.” The time thieves are robbing us every day and it’s time to fight back! Most statistics will say we waste two to ...
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    How to Keep Your Business Writing Clear And Up To Date

    How to Keep Your Business Writing Clear And Up To Date
    Most of us are busier than ever these days. We don’t have time to decipher the memos, e-mails, and other business messages we receive. We need to understand them the first time we read them. And we need to write them clearly so that our audience isn’t forced to labor over their meaning. Years ago, old fashioned business messages were often ...
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    Have Something To Say? When the Answer is No

    Have Something To Say? When the Answer is No
    Even when you do everything right, the answer can still end up being “no.” You can have a great idea. You can present it beautifully. It can be perfect timing. And the answer might still be no. There are lots of reasons for this: company doesn’t have any money, the employees aren’t skilled enough to implement the suggestion, managers can’t embrace ...
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    7 Types of Power in the Workplace

    7 Types of Power in the Workplace
    There’s a quote by Margaret Thatcher that says, “Power is like being a lady…if you have to tell people you are, you aren’t.” Personally, I find the study of power fascinating. Dictionary.com defines power as “a person or thing that possesses or exercises authority or influence”. So in essence when we use power; we’re utilizing our authority to get something. Everyone ...
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    The Hidden Business Lessons Of March Madness

    The Hidden Business Lessons Of March Madness
    The NCAA basketball tournament is right around the corner, one of the most over-commercialized, bloated, melodramatic monstrosities on the sports calendar. Right? I mean, nothing shows the exploitation of the college “student-athlete” more than CBS’ billion-dollar baby. Right? Wrong. For all the headaches and hype associated with the Field of 64, there are some important lessons the rest of the month ...
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    Dealing With a Non-Communicative Manager

    Dealing With a Non-Communicative Manager
    A reader writes: My boss is intermittently non-communicative and micromanaging, neither of which I can tolerate. We will go weeks without meeting to discuss a project and then at the last minute she will “fling” across very unclear direction to me to execute (usually in the same day). She typically talks to me about a project as if we’ve been planning ...
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    Fear of Public Speaking?

    Fear of Public Speaking?
    I hate public speaking. I know a few people that have told me in all honesty that they really love it. I have a feeling that these people have something wrong with them. One of the first public speaking disasters I was a part of was in high school. We did this competition called We The People and the culmination was ...
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    Avoid These Grammar and Spelling Mistakes

    Avoid These Grammar and Spelling Mistakes
    It’s hard enough to come up with the right words to sell yourself in a resume or cover letter, without the English language tripping you up. One little mistake in spelling or grammar can ruin an entire resume or cover letter. It’s not easy to remember all the rules of the English language. So here’s a little cheat-sheet to help you ...
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    Email Etiquette: How to Write it Right

    Email Etiquette: How to Write it Right
    If you’ve ever begged IT to stop a sent email in its tracks, or wasted an entire morning sifting through an unruly inbox, it might just be time for an email refresher course. In this age of BlackBerry-toting professionals connected by email around globe, it's crucial to abide by the written (and unwritten) rules of email communications. You don’t want to ...
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    6 Ways to Turn a Job Fair into a Job

    6 Ways to Turn a Job Fair into a Job
    When you’re young and the world is seemingly your oyster, going to a job fair sounds like a no-brainer. A bunch of companies looking to hire? and All in the same place? As long as you bring enough copies of your resume and pass them out to everyone, you’re certain to get a callback. Right? Not necessarily. Without the right approach, ...
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    How to Speak More Assertively

    How to Speak More Assertively
    If you deal with daily meetings and interactions with coworkers, you know just how important it is to speak assertively. But what exactly does “assertively” mean and how do you speak your mind without coming across as rude? These are important questions, as communicating effectively — not to mention politely — is pivotal to your professional success. The last thing you ...
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    7 Tips to Make Meetings More Interesting

    7 Tips to Make Meetings More Interesting
    Meetings can be deadly, especially if they feel unproductive. Listening to your boss drone on and on about things that don't affect you just isn’t a smart use of your time. So how can you make your boring meetings more productive? Research shows that increasing activity and creativity in meetings helps increase brain activity and alertness. Everyone's happier when you make ...
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