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    Best Airlines for Business Travel

    The recession turned practically every carrier into a low fare airline; fancy flying was one of the first items chopped from businesses budgets. But the economy is finally turning around. And in an effort to bounce back from billion dollar losses, airlines are offering all kinds of extras to woo corporate fliers. So which perks would persuade you to pick one ...
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    Uncomfortable Firing Problem Employee? Get Over It!

    Uncomfortable Firing Problem Employee? Get Over It!
    Yes, it sounds very Arnold Schwarzenegger-esque, but most business owners face the point when they have to look an employee squarely in the eye and say, “You’ve been terminated.” Does the prospect make you uncomfortable? Probably. Should you avoid it and mollycoddle the employee in the hopes of a turnaround? Absolutely not. There comes a point where no amount of training, ...
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    Annoyed at Job Candidates? Look in the Mirror

    Annoyed at Job Candidates? Look in the Mirror
    One of the ways my blog has shifted over the last 18 months is that it has become less about what job candidates and employees are doing wrong and more about what HR and management are doing wrong. It has been one of those funny evolutions of a blog that you never see coming when you start. Maybe that’s the progression ...
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    Building Bridges on the Way Out

    Building Bridges on the Way Out
    Last week’s jobs report had some good news.  Fewer initial jobless claims were filed.  Hopefully this means that unemployed people are getting jobs.  Or employed people are finding new jobs (creating openings for the unemployed). With any job change, there always comes the “do I or don’t I” decision about sharing your employment experience.  You got it, how to handle the ...
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    The Qualities of a Great Hire

    The Qualities of a Great Hire
    We all know that an ideal prospective hire would be intelligent, competent, sensitive, curious, spirited, able, and confident. These attributes are at the top of our list. What should also be on the list are the basic and specific criteria for success that are non-negotiable and consistent with the specific organization’s mission, values, and culture. p((. • Job understanding. Are ...
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    How to Terminate an Employee

    How to Terminate an Employee
    Letting an employee go is a difficult situation most managers want to avoid, but with the right preparation and professionalism, you can get through such a tough talk with your dignity (and your employee's) intact. Firing Best Practices Another manager or HR representative should always be present, especially if terminating a potentially hostile employee or one who might twist your ...
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    Hiring and Orienting a New Employee, Part I

    Hiring and Orienting a New Employee, Part I
    I was working late one night to complete an important project for our company, a medium-sized manufacturer of agricultural and industrial equipment. It happened to be a Saturday night and the second and third shifts were not working. The plant covered over 500,000 square feet and was equipped with all types of machinery, including huge 2,000- and 3,000-ton vertical presses that ...
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    Hiring the "Right Stuff"

    Hiring the "Right Stuff"
    How you approach hiring the right person for a job depends upon the level and type of job. It goes without saying that hiring an entry-level person is substantially different than securing the services of a high-level technical person or a number two or three in the chain of command. In every case, however, reference checking is mandatory. Despite your prior ...
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    Handling Inappropriate Coworker Behavior

    Handling Inappropriate Coworker Behavior
    A reader writes: I found your blog while searching for help with a very uncomfortable and embarrassing problem. My co-worker has started wetting himself during work. I'm not kidding, this is not something to joke about as it could be a sign of serious health problems. He wears beige colored pants and around the middle of the day, when he stands ...
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    The Benefits of Behavioral Interviewing

    The Benefits of Behavioral Interviewing
    It didn't take long for Woodbriar of Wilmington, a skilled nursing and rehabilitation facility in Massachusetts, to earn its payback from a healthcare consultant's advice. Woodbriar is a successful organization with a clearly defined mission and culture. But in its industry (healthcare) and specific niches (long-term care and short-term rehabilitation), recruitment is an ongoing challenge. Retention is also an issue. To ...
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    Global Leadership Training Programs

    Global Leadership Training Programs
    Whether you manage a workgroup, oversee a division or run a billion-dollar corporation, to lead in our global economy means to adapt continuously. That means successful executives with an international portfolio must view their own education as a career-long endeavor. Employers have responded to this need with a growing array of global leadership training programs. Whether they’re intensive three-day workshops, a ...
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    Got an Annoying Coworker? When to Take it to HR

    Got an Annoying Coworker? When to Take it to HR
    Dear J.T. & Dale: I normally am a very happy, enthusiastic employee. Getting along with ANYONE has never been an issue. However, I now have a co-worker who has been very hostile and makes rude comments that he pretends are “jokes.” About a year ago, I began keeping a journal of these incidents. As much as I would like to go ...
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    5 Best Business Travel Tips

    5 Best Business Travel Tips
    Whether traveling for business is an everyday occurrence, an occasional hindrance, or a lifelong dream, all business travelers can agree that if your job calls for travel, then being an efficient traveler is a must. We’ve got the five tips that’ll make your time en-route more productive and less stressful. #1 Know Which Airlines Offer Premium Economy Why? Because if your ...
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    Rising Benefit Costs Challenge Employers

    Rising Benefit Costs Challenge Employers
    OTTAWA, March 11 /CNW Telbec/ - Benefit costs have increased by almost 10 percent in the past year, and may not be sustainable in the long term at that pace of growth, according to the findings of The Conference Board of Canada's inaugural employer-sponsored survey of benefit programs. "Last year was a challenging one for employers. Now that the economy has ...
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    Don’t Incentivize Workplace Safety

    Don’t Incentivize Workplace Safety
    Let’s say you work for one of these companies that has heavy machinery, sharp blades and furnaces. Sounds pretty cool, right? Okay, maybe that’s just me. I love industrial workplaces. Places where things are made, where real work gets done and you shake an employees hand and it feels like you just put your hand into a sandpaper vise. You wear ...
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    Etiquette 101: Planning and Hosting a Business Meal

    Etiquette 101: Planning and Hosting a Business Meal
    You will find yourself attending many business dining events during your career and you may find that you are (or will become) the host of your own business meetings, as well. The key to a successful and smooth get-together over a meal lies in your pre-planning. The Initial Planning Generally, lunch and breakfast are the more common meals around which business ...
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    How to Get Into First Class

    How to Get Into First Class
    Every business traveler wants to sit in a big seat at the front of the plane, but getting an upgrade these days is increasingly difficult. I caught up with Matthew Bennett, who runs upgrade advice site FirstClassFlyer.com, for tips on how you can sit in first or business class without breaking your travel budget. -Get What You Ask For. With so ...
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    The Importance of Recordkeeping

    The Importance of Recordkeeping
    In the human resources world, we sometimes get on this kick about recordkeeping. It's boring, tedious and can translate into being labeled bureaucratic. But I read an article this weekend that reinforces the need for paperwork and proper recordkeeping. The article was titled, "The Fisherman and the Tax Man." It's about British Petroleum (BP) requesting tax records from fisherman seeking compensation ...
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    Follow This Checklist to Make the Most of Your Mileage Program

    Follow This Checklist to Make the Most of Your Mileage Program
    One of the best pieces of advice I ever received was from a senior airline executive. As my former boss and mentor was fond of saying: Plan the work; and work the plan. I have been planning the work and working the plan ever since. And I've found the approach to be as relevant to personal endeavors, like accruing frequent flier ...
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    Reap the Benefits of Airline Partner Groups

    In order to serve their customers better, most major airline carriers have banned together in alliances. Be sure to take advantage of these partnerships as it can provide many perks and free resources for you and your boss. Frequent Flyer Miles Frequent Flyer programs are set up to offer rewards to customers after they accrue a certain amount of "points" or ...